The flexibility and scalability of CACS enables the bank to process additional customers and quickly increase capacity while maintaining the same high levels of customer service.

"CACS Enterprise has been a key component of the collections operation at Banco do Brasil for the past seven years. The solution allows us to define and control treatment down to the individual account level, so we can preserve client relationships while reducing bad debt," said Rodolfo Scheidemantel Neto, Executive Manager - Banco do Brasil - Operating Assests Restructuring Division. "Our successful history with CGI's CACS Enterprise led us to the decision to expand use of the solution so our collections operations can keep pace with our growth."

"The pace of growth and opportunities for innovation in the Latin American market are significant," said Jeff Miller, Vice President, Financial Solutions Group at CGI. "The CGI solution scales with Banco do Brasil's operations in this high-growth market and will support them as they gain a sustainable competitive advantage over other financial services institutions in the region."