Absa, one of the largest financial services companies in South Africa, and SSP today announced that Absa is live on SSP Select Insurance.
As part of its phased implementation approach Absa has deployed SSP Select Insurance for its commercial lines business, supporting five lines of business distributed through insurance brokers.
SSP Select Insurance has already delivered a wide range of business benefits, enabling Absa to improve process efficiency through the automation of manual processes and enhance its customer experience through better policy schedules and user guided underwriting.
Andries Van Staden, Managing Executive of Absa Insurance said: "SSP Select Insurance is key to improving our customer service. Customers expect a slick and efficient service at every touch point and the flexibility of SSP Select Insurance will assist us to do this, and differentiate our service."
Steve Lathrope, Insurer Division Managing Director at SSP said: "Congratulations to Absa on completing the latest phase of this exciting project. By implementing SSP Select Insurance, in line with SSP's enhance and evolve approach to legacy system modernisation, it has been able to address its business priorities proactively. We now look forward to delivering the next phase and enhancing Absa's capability even further."
Subsequent phases of the modernisation project will see a wide range of personal lines products launched, as well as further integration with other systems from across the group, in order to deliver additional business benefits and increase operational efficiencies even further.