26 May 2015

DHCU Community Credit Union taps Symitar for Microsoft Office 365 implementation

04 October 2012  |  1085 views  |  0 Source: Jack Henry & Associates

Jack Henry & Associates, Inc. (NASDAQ:JKHY) is a leading provider of technology solutions and payment processing services primarily for the financial services industry. Its Symitar division today announced that DHCU Community Credit Union has implemented Microsoft Office 365, acquiring the technology directly from its core provider.

The $450 million Illinois-based credit union has been on Symitar's Episys platform for almost 15 years and recently migrated to EASE, the Episys outsourced solution. Having also outsourced other systems, DHCU Community Credit Union sought to do the same with its communications server, which was overdue for an upgrade. The credit union recognized the immediate cost savings to run a hosted solution, including the elimination of licensing, ongoing hardware updates, and required internal IT resources. Acquiring Office 365 from Symitar also means DHCU Community Credit Union will receive ongoing support directly from its core provider.

Nadine Coon, IT manager for DHCU Community Credit Union, explained, "Exchange licensing, routine upgrades, and general IT maintenance are costly, but Office 365 eliminates those expenses and enables our tech staff to focus on other projects. We can also be assured that we have a reliable service network by entrusting all support to Symitar."

Since moving to Office 365, DHCU Community Credit Union has entirely transformed its operating environment. Simple administrative tasks are no longer cumbersome and the credit union has gained efficiencies throughout the institution. It now has access to instant messaging, video conferencing, remote documents, and other features that streamline employee communication and productivity.

According to Ted Bilke, president of Symitar, "Our strong relationship with Microsoft allows us to extend the same functionality enjoyed for years by larger entities to any size credit union. Providing Office 365 directly to clients enables us to package the premier business and communications technology they need with the exceptional service and support they have come to expect from Symitar. Microsoft Office 365 delivered and supported by Symitar represents a unique offering that generates immediate operational and efficiency improvements."

Jack Henry & Associates announced the availability of Office 365 through a Microsoft syndication partnership in June 2011. The platform combines Microsoft Office Professional Plus, Microsoft Exchange Online, Microsoft SharePoint® Online, Microsoft Office Web Apps, and the Lync™ Online instant messaging and collaboration tool. 

Comments: (0)

Comment on this story (membership required)
Log in to receive notifications when someone posts a comment

Related blogs

Create a blog about this story (membership required)

Related company news

 

Top topics

Most viewed Most shared
Cash overtaken by non-cash payments in the...
7300 views comments | 48 tweets | 31 linkedin
UK opts out of European online payments se...
6679 views comments | 21 tweets | 15 linkedin
MasterCard launches personal payments serv...
6281 views comments | 15 tweets | 30 linkedin
Bigger banks may have to set up their own...
5028 views comments | 35 tweets | 28 linkedin
Metro Bank to offer consumer loans via Zop...
4990 views comments | 29 tweets | 21 linkedin

Featured job

Basic £85-110K dependent on experience OTE circa £...
London

Find your next job