AVT Systems, the leading provider of voice, data and unified communications to London's financial sector, has announced a new partnership with Sinclair Voicenet, the UK's only Master Distributor for the full range of NICE interaction recording solutions.
This partnership will enable AVT to offer a broader range of solutions including the voice recording technologies used by most of the world's leading financial institutions for compliance applications.
According to Paul Rimmer, a Director at AVT Systems: "As the City's leading independent provider of dealerboard solutions, we have over 1800 turrets on direct support agreements and extensive experience of deploying and supporting diverse trading technologies. This will enable us to quickly and easily integrate NICE voice recording solutions into any IT environment."
With engineers already working with customers throughout the City of London, AVT is also unveiling a new industry-leading support programme that promises to deliver an onsite response in as little as 30 minutes. The partnership will also enable AVT to leverage the close working relationship that Sinclair Voicenet has with NICE Systems should additional software support be required.
"We are pleased to welcome AVT Systems to our new partner programme," commented Peter Gough, a Director at Sinclair Voicenet. "AVT has an unrivalled knowledge of the needs and culture of the UK's financial sector and will set new standards in the level of service and support provided to users of voice recording equipment."
"AVT has worked closely with Sinclair Voicenet on a number of high profile projects over the last eight years and we share a commitment to delivering an unbeatable customer experience," continued Paul Rimmer.