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Payment Talk
Steven Klebe

Steven Klebe

Business Dev - Android Pay at Google
Message Message me Posts: 0 Comments: 6
Bio Responsible for BD for Android Pay and the acceptance eco-system. Career History Steve has over thirty years of experience in sales, business development, strategic alliances and product marketing in electronic payments, authentication and fraud prevention including the last fifteen years specifically in ecommerce. He has worked in a variety of senior management roles at compan

Steven is Commenting on

Worldpay tests pay with your finger technology

  PayByTouch failed for a lot of reasons, not the least of which was the ineptitude and bravado of the leadership.  The main issue was economic in that the value proposition was based on getting consumers to attach their checking/current account instead of using their credit/debit card but the vast majority ended up choosing the credit/debit card option.

14 Nov 2015 Reply Read article

Contactless iPhone: Hype or harbinger of things to come?

  I completely agree with this assessment.  The inertia that has to be overcome to make NFC meaningful is Mt. Everest sized.  The biggest issue is any meaningful long term benefit to the merchants.  There might be a short term pop from limited availability and therefore drive some marketshare but this would be neutralized very quickly.  And, as merchants have learned time and time again, each new payment method adds cost and complexity to their operation, training, customer support, etc...  Unique situations like the Starbuck's mobile app driven by the frequency of visits and clear ROI that merchant's get from the loyalty driven around pre-paid (+ auto top up like this program) makes this a clear winner, but that will not always translate into other situations.  BTW, a recent comment I saw about the lack of TIPs offered up by users is more than offset by the increased frequency of visits which clearly benefits the employees, albeit not as directly.  And, as a user, I would not be oppossed to an option in the application that enabled me to "auto-tip" as part of the transaction.

28 Jan 2011 Reply Read article

Blippy credit card details exposed on Google - Mashable

  Is Blippy going to compensate their members and their financial institutions for the time and expense to repair this situation?

26 Apr 2010 Reply Read article

Visa preps online shopping plug-in to take on Web giants

  http://paymenttalk.blogspot.com/2010/03/you-would-think-visa-would-know.html One of the things I forgot to mention in my post is that another reason why anything that requires a software download is doomed is that many companies forbid their employees to install any unapproved 3rd party software and many people use their company computers to shop on line.  At least when Visa created Verified by Visa, they recognized one of the many problems with the original attempt, SET, which required an ewallet install.  I guess all the people that lived through SET are now gone from Visa.  

14 Mar 2010 Reply Read article