Archive for: September, 2010
József Nyíri - IND Group - Budapest | 30/09/2010 | 3524 views
Last week on a retail banking conference in Prague, i have heard a dozen times from bankers' presentations, that the banks need to focus on affluent customers. They are way more profitable than the mass retail customers and spend much more time with the online banking as well.
Still, the online banking offerings from banks are mostly focusing on t...
Tags: Online banking
Brett King - Movenbank - New York | 15/09/2010 | 4407 views
Have a look at your bank's local website in respect to business internet banking and you'll see lots of demos, and promotion of basic features like 'instant balances', 'convenient transactions' and 'anytime access'. In 2001 that might have been world-class features but today that's tired, boring and hardly a differentiator. So why haven't we seen m...
Tags: Online banking, Wholesale banking