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Archive for: July, 2011

James Richards - 80-30 - London | 27/07/2011 | 4083 views | 1 comment

A recent report from KPMG assesses how the global financial community is responding to the adoption of mobile banking and mobile payments. The report is overwhelmingly positive and highlights some interesting points about the rapid developments in this innovative space. KPMG states that most large banks and many mid-size banks already offer some f... Tags: Online banking, Mobile & online

James Richards - 80-30 - London | 12/07/2011 | 4243 views

A different mobile banking world

The world of mobile financial services here in the UK is coming on leaps and bounds following recent announcements from Orange and Barclaycard, and also from O2 to bring mobile contactless applications to the masses. However, having reviewed the market in the Middle East recently, I realised that although perceived as a region full of wealth and dr... Tags: Online banking, Mobile & online

Jaap Jan Nienhuis - Innopay - Amsterdam | 06/07/2011 | 4763 views | 1 comment

How to design a customer centric bank

In my earlier blog I mentioned 7 innovative concepts a bank should embrace. Summarized, these were: Contextual relevance, social relevance, multi-channel presence, fun, simplicity, interactivity and networked business models. In this follow-up post we explore how banks could apply these innovations into the next generation of customer centric banki... Tags: Online banking, Payments

James Richards - 80-30 - London | 05/07/2011 | 3411 views | 1 comment

Banks begin to pick up the pace...

In recent blogs I have discussed the growing hype and momentum around mobile banking. However, much of the innovation in mobile banking services so far has come from outside the banking industry itself, with O2 recently announcing its mobile wallet and Google launching its wallet offering next month. There are some banks that are ramping up their i... Tags: Online banking, Mobile & online

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