Archive for: October, 2008
Uri Rivner - BioCatch - Tel Aviv | 31/10/2008 | 3531 views | 4 comments
I just came back from RSA Conference Europe, which – as always – is an amazing time of the year. One particular perk of this event was the public display of the Engima machine, believed by the German forces of Second World War to be impenetrable, and the story of Alan Turing who broke its codes.
The intelligence gathered following the ...
Tags: Security, Online banking
Roger Elwell - Yes Please - Colchester | 24/10/2008 | 2590 views | 2 comments
Over the last couple of days, I've had occasion to phone a couple of companies that use IVRs, and it has reminded me just how awful the experience is.
In both cases, I had to go through 4 or 5 levels before I got what I really wanted (and needed) - which was to speak to a real-life person. You end up with the impression that speaking to their cus...
Tags: Cards, Retail banking
Roger Elwell - Yes Please - Colchester | 22/10/2008 | 2150 views
Interesting little article in the Press the other day which said that, because some card issuers had reduced their ‘interest free periods’, customers who habitually paid interest would be paying £3 million more in interest each year.
This demonstrates a lack of understanding of the basic financial drivers on card accounts, as ...
Tags: Cards, Retail banking
Vijay Sankar C.G - Tata Consultancy Services - Singapore | 20/10/2008 | 3295 views
Its amazing hos phisers manage to crack into On-line banking sites, obtain user authentication details and siphon money. Multi-factor authentication, bio-metric identification and enhanced security will go a long way in minimising/preventing such happennings. Most banks across the globe are tightening their user authentication mechanisms which can ...
Tags: Online banking, Payments
Nick Ogden - Voice Commerce Group - London | 08/10/2008 | 2750 views
With the announcement that Lloyds TSB is adding the functionality to transfer funds via SMS through its mobile banking service, it’s starting to look like the industry may need to consider new authentication solutions that operate in the mobile space. Juniper Research predicted that in five years time around 2 billion mobile users will have ...
Tags: Cards, Payments
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