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Elizabeth Lumley

Elizabeth Lumley - Finextra - London | 01/05/2013 | 1498 views

The Twitterview's back! IBM chats about customer-centricity

Back by popular demand, get ready for the return of the Finextra Twitterview. This time we are speaking to IBM's Mike Hobday who will be chatting with the Twitterarti about banks, customers, innovation & the high level of change affecting financial services. When: May 8th, at 14:30 UK Time Who: Follow @Finextra and @bluzco How: Watch the... Tags: Mobile & online, InnovationGroup: Disruption in Retail Banking

Elizabeth Lumley - Finextra - London | 27/03/2013 | 2410 views | 1 comment

What are banks for?

I had an interesting week last week. Not all of which was 'on the record' so to speak - Chatham House Rule and all that jazz. But I believe I can give ya’ll the gist of it. It started out with bankers confused about the future of banking. Then round the middle was a dinner with some investment banking folks entering the seventh stage of grie... Tags: Payments, InnovationGroup: Disruption in Retail Banking

Elizabeth Lumley - Finextra - London | 15/01/2013 | 2076 views | 2 comments

Disruption Rocks! There are loads of jobs in ... Warrington

So, the UK has woken up to, yet another, casualty on its high street. While the US is still sobbing into their glucose monitors at the loss of Twinkies, the UK is waving goodbye to suburban town centre identikit stalwarts such as camera retailer Jessops and CD dispenser HMV. (Thank God for Starbucks and William Hill or I'd never be able to find my ... Tags: Mobile & online, Retail bankingGroup: Finance 2.0

Elizabeth Lumley - Finextra - London | 21/11/2012 | 5331 views | 5 comments

The future is LEGO!

This post was originally called Atheists versus Evangelicals...then I walked away from it. Then I toyed with the idea of 'Battlefield Payments'...but what I really wanted to talk about was more than payments and I'm really not that big a John Travolta fan anymore. Then two (well, really three) things happened at Sibos in Osaka this year. (Yes, I ... Tags: Payments, SibosGroup: Finance 2.0

Elizabeth Lumley - Finextra - London | 20/08/2012 | 2293 views | 2 comments

Trust me, I'm a Banker

My husband's copy of British *adult* comic magazine Viz landed on our doorstep this weekend. (Whatcha gonna do? - at least he's not into football) In it is a wonderful two-page spread called 'Bankers! True-Life Heroes of our World' (Next week Somali Pirates) (I'd show you the comic but 1. copyright issues yadda yadda yadda and 2. while we are not... Tags: Risk & regulationGroup: Whatever...