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JimTomaney
James Tomaney - Q-ATM Ltd - London | 05/02/2013 | 1414 views
Is your ATM strategy internally focused or customer-led?
Which factors most frequently determine a Bank’s ATM self-service strategy?a. Customer needs identified through robust research? b. Multi-channel customer strategy?c. Operational servicing model choice?d. Banking innovation and competitive pressure?e. Available industry functionality in hardware and software?f. Bank cost agenda?g. Technical l...
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