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Innovation in Financial Services

A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.

Mukesh Gupta - SAP India Pvt ltd - Bangalore | 22/05/2013 | 215 views

Crowd funding and Banking

There has been a consistent growth in the number of Crowd-funding platforms all around the world. This is quite understandable given that they address a niche segment of the market that no other financial system has been able to address well. Some of these crowd funding platforms are now moving from crowd-funding (in lieu of kind & merchandis... Tags: Retail banking, Innovation

Karl Rieder - GFT - London and Barcelona | 22/05/2013 | 376 views

Why is Mobile Banking Considered Unsafe?

According to an American Banker survey conducted this year, the percentage of consumers who consider mobile banking “safe” or “very safe” actually fell in the last 12 months from 42% (2012) to 38% (2013). The continued low uptake of mobile banking clearly has a lot to do with security. (It doesn’t help either that mor... Tags: Security, Mobile & online

Alexander Peschkoff - TEDIPAY - London | 22/05/2013 | 345 views | 2 comments

The Naked King

New payment "heroes" get hyped up a lot these days, hailed as the "saviors" or "the next best thing". The banks and the card networks get routinely thrashed. However, if you scratch the surface, you often see... "delusions of grandeur". Let's look at the facts. 1. Following the money trailIt doesn't take much to create some unique identifiers wi... Tags: Mobile & online, Innovation

Brett King - Movenbank - New York | 22/05/2013 | 717 views | 1 comment

Hint: GMail P2P, Square Cash, PayPal aren't competitors

I had a call with an industry colleague earlier today talking the recent news on GMail Google Wallet integration, Dwolla's funding round and the "Square Cash" announcement. At large I'm seeing two broad industry responses to these moves. The first, is to see this all as a distraction from mainstream banking and that essentially all these new playe... Tags: Payments, Innovation

Alex Noble - Cisco - London | 22/05/2013 | 425 views

Voiceprints can counter ID theft, but other threats remain

I was surprised at the extensive coverage of the Barclays Wealth change in customer identification techniques. Barclays have introduced passive voice identification, so the system identifies callers as they speak to an agent in natural language. It is a challenging way of doing ID&V over a phone–line, but when it can be made to work it h... Tags: Retail banking, Innovation