We have seen, heard and acted a lot in the Payments space over last few years either to comply with new regulations like SEPA or to consolidate Payments Systems to reduce costs. Covering the obvious to 'reduce costs' and comply with EU regulations, banks
are still not targeting enough to increase revenues in payments processing.
Definitely regulations like SEPA has opened up many areas wherein banks can rollout more products for thier FIs and Corporates. I have seen few Tier1 banks rightly targeting a centralised solution for thier Revenue Management requirement but Medium to small
sized banks are still struggling to put a 'Revenue/Billing Management' System in thier Bank's Architecture roadmap.
Though the focus has been on bottomline, finding new, innovative and timely venues to increase the topline by having compelling offerings like bundled products, group discounts, relationship based pricing would truly show ROI on the current pile of payments
spend.
Its not just Revenue enhancing techniques its also fixing revenue leakages, an important pattern to look at in this race for ROI. Products as small as fax reminders for payments can be charged back to corporates which may not be possible by manul/excel/standard
invoicing solutions.
So would this years EBAday 2011 will look beyond the practical compliance requirements of operating in a Single Euro Payments Area or provide insights into how to make money for banks?